CUSTOM MADE
Each ring in Aumifyjewelry can be custom-made according to your personal preference. Feel free to contact us if you need custom service.
MADE TO ORDER
From an environmental aspect, all our pieces are made to order to avoid waste of raw materials, which also enables you to receive your ring in its best condition.
RETURNS & EXCHANGE
You can return or exchange your order within 30 days of arrival. This does not include custom orders. Please refer to our return and exchange policy.
TRANSPORTATION TIME
Receiving time = Preparing time（7-10 business day） +Shipping time（4-6 business day）.
Shipping Method:
Domestic (US) Flat Rate Carriers
Standard Shipping Free USPS
Your shipping confirmation will be received only when your items are fulfilled. Please fill in your both account email and order number in order to monitor order status or you can contact official@aumifyjewelry.com to see the order status.
Note: The shipping time will be affected by public holidays and bad weather.
Attention:
For delivering successfully，we suggest leaving your mobile number during checkout process.
Unsuccessful delivery caused by moblile number can not be compensated.
If you have any question, please contact our customer service:
official@aumifyjewelry.com
1. Cancel order: You can cancel your order before shipment. You can only request a refund. Refunds will be made to the original method of payment. It takes approximately 3-5 working days to receive your refund. If you haven't received it yet, please contact us. Contact official@aumifyjewelry.com, it will take approximately 1-3 working days to respond.
2. Refunds and returns : Returns are supported within 7 natural days after receipt. Product packaging must be intact and free of stains, and the product must be used normally and free of damage. Otherwise, returns are not supported. If you meet the return conditions above, please contact us in advance at official@aumifyjewelry.com to obtain a return address. Return shipping costs are borne by the buyer. Refunds will go through and will be refunded to the original method of payment. It will take approximately 3-5 working days after receiving the returned product. If you have not received your refund, please contact us at official@aumifyjewelry.com, it will take approximately 1-3 days. Reply within business days.
3. Exchange: Support exchange within 30 natural days, provided that the product has functional problems and has not been artificially damaged. Otherwise, swapping is not supported. Please contact us in advance at official@aumifyjewelry.com to obtain the exchange warehouse address. Shipping costs are borne by the buyer. It will take approximately 3-5 days to receive your exchange product. If you have not received your exchange product, please contact us at official@aumifyjewelry.com. It will take approximately 1-3 working days to respond.